Job Reference RHH 011
Location Rutland Hall
Salary £12 ph
Contract Type Permanent F/T & P/T
Hours Variable
Date Posted 12/09/24
Closing Date 30/09/25
Key Responsibilities:
• Meet and greet guests warmly upon arrival, providing them with necessary information for their visit.
• Maintain the front-of-house areas and display cabinets to ensure a welcoming atmosphere.
• Answer phone calls and handle email and face-to-face enquiries promptly and professionally.
• Perform general administrative tasks to support the smooth operation of the centre.
• Utilise their sales skills to upsell our exceptional products and services.
• Assist with taking food orders and serving in our restaurant area.
Required Experience and Skills:
• Previous experience in customer-facing roles, ideally in reception and/or food and beverage.
• Basic computer skills and familiarity with basic telephone techniques.
• A confident and friendly personality with excellent communication skills.
• Ability to work effectively both independently and as part of a team.
• Passion for delivering outstanding service and enhancing guest satisfaction.
• Proven ability to prioritise tasks and manage time effectively.
Details of employment
• 40 hours per week paid shifts excluding breaks
• 8.5 hours shifts (inclusive of break) allocated between 8.30am to 8.00pm, Monday to Sunday inclusive and will include bank holidays
• £12.00 per hour, paid monthly
• Monthly incentives
• FTE 28 days holiday per annum, (increasing with length of service to a maximum of 33)
• Full product training
• Uniform provided
• On-site car parking
• 24-hour access to Employee Assistant Programme
Receptionists
At Four Roots, we are dedicated to combining rejuvenating wellbeing treatments with holistic therapies to foster physical relaxation and inner peace. Our unique approach ensures that every guest receives a warm welcome and exceptional service from arrival to departure.
As a Receptionist at Four Roots, you will play a pivotal role in guiding our wellbeing guests through their treatment journey.
From ensuring a warm initial welcome to providing essential information and ensuring all their needs are met, you will contribute to an exceptional guest experience.
How to apply: If you are enthusiastic about wellbeing, enjoy meeting new people, and are excited about joining a brand-new concept in the wellness industry, we would love to hear from you. Please send your CV along with a covering letter detailing your relevant experience and explaining why you would be a great fit.
By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us and we will respond to your query as soon as possible.
