Skip to content
MENU
gift vouchers Book Now
Book A Room Book a Lodge Book A Table Book a Treatment Book Leisure Activity

Frequently Asked Questions

Answers to any questions you may have about Rutland Hall Hotel & spa


Search results for:

Dining

Do I have to book a table for Lunch or Dinner? caret-down

Weekends, special events and school holidays can be busy, therefore we’d always recommend booking in advance. Book online on the dining page of our website or contact our reception team on 01572 757901 who will be happy to book a table for you.

Where can we eat in the locality? caret-down

We are proud to offer international cuisine and delectable food choices, carefully curated and crafted by our Executive Chef, Sumit Chakrabarty. Please take a look at our menus on the dining page of our website. Should you prefer to eat out, our reception team will be able to help point you in the direction of nearby cafes, pubs, bars and restaurants.

Leisure

Do I have to book a session in the swimming pool? caret-down

It is advisable to pre-book your swim time online via our website or by calling our Leisure desk on 01572 494581. Bookings are 1 hours slots and are subject to availability.

Where’s good to go for a walk? caret-down

Our guests have direct access to Rutland Water and the walking and cycling trails. The family trail starts at eight miles, with the full circuit clocking up twenty-three miles.

What is there to do in the area? caret-down

Rutland may be England’s smallest county, but there are many places of interest, things to do as a family or activities for a rainy-day in this historic county. Set at its heart is Rutland Water, an area of outstanding beauty, popular for cycling, fishing, bird-watching and watersports.

Can we hire bikes? caret-down

A five-minute drive from Rutland Hall Hotel is Whitwell, one of several tourist sites around Rutland Water. Guests can hire cycles from Rutland Cycling.

Can we bring our own bikes? caret-down

Yes, of course, but we can’t be responsible for their safety, so do ensure you bring sufficient bicycle locks and chains.

Can we use the leisure facilities? caret-down

Yes, guests are welcome to enjoy the leisure facilities during their stay. The swimming complex and the gym are free to use. There is a small fee for crazy golf, pitch and putt, tennis, table tennis, squash and bowls.

Can my 15-year old use the gym? caret-down

Any guests under the age of 18 who wish to use the gym must be supervised by an adult, over the age of 18.

Rooms, Lodges & Apartments

Do you have Wi-Fi in the Lodges? caret-down

We are currently offering WiFi in all our public areas such as bar, restaurant, reception and leisure club for guests who login through our system and provide their KYC information. All hotel bedrooms are equipped with WiFi access points, and hotel residents will be able to use the WiFi for the duration of their stay. We are in the process of introducing high-speed Wi-Fi in all our self-catered accommodation, lodges and apartments, in 2022.

What time is check in/check out? caret-down

3pm Check-in and 10am Check-out. However, should you require an early check-in and/or a late check-out then please call our reception team on 01572 757 901.

Which rooms have views of Rutland Water? caret-down

Our Deluxe Double and Superior Double rooms, along with The Windsor Suite all have views across Rutland Water.

Do you have disabled rooms? caret-down

Yes, we do have accessible rooms. Please see the accommodation page for further information.

Do you have walk-in showers? caret-down

Yes, some of our rooms are equipped with walk-in showers. If this is a specific requirement, please let us know when booking.

Spa, Hair & Beauty

Do you have a hairdresser? caret-down

Yes we have a hair and beauty salon onsite. Visit our spa page for more information and services offered.

General

Do you allow Dogs? caret-down

Yes we do. With space to play, beautiful grounds to explore and long countryside walks, Rutland Hall Hotel is the perfect retreat for your four-legged friends. Canine companions are welcome within select accommodation, the grounds and outside terrace.

What are the bus times into Oakham and Stamford? caret-down

Centrebus operate a No.9 bus service between Oakham and Stamford.

The nearest stop to Rutland Hall Hotel is Whitwell, which is approximately four miles from the hotel.

Visit centrebus for the most up-to-date service and timetable information.

Alternatively, please contact reception for a copy of the map and for information surrounding bus access.

How can I book a taxi? caret-down

Please speak to a member of our team on 01572 757 901 or email reception@rutlandhall.co.uk who will be delighted to assist you with making travel arrangements.

How do I access Rutland Water? caret-down

Rutland Water can be accessed directly from the hotel grounds. For guests who are on foot, there is a stile that leads directly onto the footpath surrounding Rutland Water. If you have bikes, the best access is to exit the hotel site via the main entrance and a right turn will take you straight onto the trail, less than 100m from the hotel entrance. If you are driving, make your way around the water and you will find various, well sign posted, access points to Rutland Water. Visit the Discover Rutland website for everything you need to know.

Do you have lifts? caret-down

Both bedroom blocks have a lift. There is no lift in the main house. Should you require any assistance with your luggage or prefer to have your stay in a ground floor room, please advise us at the time of booking.

Do you have a private room so I can take a zoom call during my stay? caret-down

Should you require a private room for a meeting or phone call, please speak to member of our team on 01572 757901 or email reception@rutlandhall.co.uk to book one of our meeting rooms or hotel bedrooms that are equipped with facilities to take calls privately. Alternatively, you are welcome to make use of our public area facilities such as the lounge area in reception or our hotel bar.